FAQs


Frequently Asked Questions

Find quick answers to common questions about Vinzi — your trusted online shopping destination.

Vinzi.in is a next-generation Indian e-commerce platform offering 1 lakh+ products from trusted brands across fashion, beauty, electronics, and home essentials — all delivered with quality assurance and customer-first service.

Orders are usually delivered within 3–7 business days across India. Delivery time may vary depending on your location and product availability. Express delivery options are available on select items.

We accept all major payment methods including UPI, Credit/Debit Cards, Net Banking, Paytm, PhonePe, and Cash on Delivery (COD) on eligible orders.

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also check your order status anytime from the My Account section.

Vinzi offers a 7-day easy return policy on most products. If you receive a damaged or incorrect item, simply initiate a return from your order page and we’ll arrange pickup and refund within a few days.

You can reach us anytime via our Contact page or email us directly at info@vinzi.in. Our support team responds within 24 hours.